JTB Apartments

Current resident here. I'd suggest living at your local homeless shelter, maybe even a dumpster, before living here. When we moved in in June, our gates were broken. It took a triple homicide happening here in September for them to finally recognize the importance of safety and fix the gates. Again, we moved in in June and we still cannot properly hook up wifi in our apartment because JTB didn't actually run wiring through our walls. There appears to be an ethernet port in the wall, but when that's taken out, you'll find no one ever ran wiring. So definitely don't move here if you ever plan on needing/using wifi. Additionally, we had a broken washer/dryer unit when we moved in that shredded any and all clothing you put in it. After numerous work orders and hounding the office, we weren't given a new unit, but instead were told to bring all of our laundry to a different empty unit to use that washer/dryer. The dryer, as can be seen in the attached images, was COVERED in mold. This was an empty unit that JTB was prepared to rent out to some unfortunate person. After that event, we were given a "new" washer/dryer unit that was actually used and came from a different empty unit, and this washer/dryer was also broken and shredded our laundry the first time we used it. We did not get a new washer/dryer until October. Again, we moved in in June. The office will not respond to emails, the manager will not respond to emails, the regional manager also will not respond to emails. If you call or go into the office, rather than acquiring help, all you'll acquire is the incompetence and distasteful attitudes of the office staff. And be sure to wear shoes that are easy to clean if you ever plan on stepping outside your apartment, as dog poop isn't picked up by tenants here and it isn't reinforced by the staff whatsoever, which I'm sure comes as a true shock. Another thing you may have to look forward to at JTB is waking up to the lovely sight of bullet holes through multiple apartments and blood spatter from whatever activities occurred the night before, as can be seen in the attached photos. Again, I reiterate, please live anywhere except here.

Terribile appartment,We live here for the past three years and we noticed each year the quality of the service and living situation is coming down but the rent is going up.We have been lost our sleep for months now because of someone living above us 😩😩(i think they are practicing dance whole night even at 3 am 😳😳) we complained several times but no actions. Another thing is the hallways and trails are mostly decorated with dog poops! ! People are throwing plastics and wastes around and it became worst place to live for standard people. Management never take care of the apparments cleanliness. The services from the management is terrible. They dont care anything about the tenants but accurate about any charges and money.... Planning to runaway from here. Need to find somewhere at least we can sleep without any disturbances and step outside the door without stamping dog poops 😒😒! We moved from FORDFAMILY APPARTMENTS to here for double bedroom. Regret every day for the past two years😭😭

I’ve been looking at JTB for a while (been on deployment). Finally got an opportunity today to go check it out around 4pm. The way I was interacted with really turned me off and makes me only imagine how the leasing consultants deal with current tenants. The moment I was called back to come inquire about 2 bedrooms, the leasing consultant was giving facial expressions (rolling eyes and twisting her mouth) like I had 2 heads on top of my shape something. Didn’t introduce herself until she handed me card after I was leaving. Didn’t offer me a seat to talk about the apartments but instead said “Are you going to stand or sit down?” Then proceed to grab her book show me a floor plan picture of the 2 bedroom (that I looked at online), gave me the pricing of the apartment based on the move in date and that was it. Didn’t give information about amenities or anything. I asked about a tour I was told they stop doing tours 2 hours prior and tonight they have a corporate event which was fine I understand that. Overall it was a bad first impression and the first impression is a lasting impression. And I’m sure the complex is actually beautiful but I didn’t even get to that step. However, If that’s the person that represents the company and that’s how potential tenants are treated then cool. I just won’t lease here. Maybe yall will have better luck. I’m just leaving an honest review of my experience.

Worst experience ever! Administration is going down in the customer service and on every single aspect in the apartment management. The gates are broken all the time. App system don’t run right .. they are more worry about food trucks and events (like holidays parties and any kind of ridicules events) than their own residents comfortability. We paid so much money for the kind of poor services they been providing for about 2 years now. They charge you for valet trash but the trash is paled by the trash compactor stinking the whole parking lot and looking awful, yes there it goes $2000 monthly rent!! Even cameras are not working but wait after a shooting in the apartments they run to fix the lights all around and fix things they said. Well I’ll say if u background check the ppl applying for the appt the appts will be way safe!! And hiring the right ppl to work at the leasing office would do a big A+! FYI everything was way better 21/2 years ago!!!!